Reference

Privacy Policy for your mio88 account

Your privacy controls on mio88 cover account opening data, DANA, OVO, GoPay and QRIS references, device sessions and cookie choices before you jump into Speed Blackjack, Starburst or…

Account dataDANA OVO GoPay QRISCookie choicesSession logs
mio88 Privacy Policy for your mio88 account
CONTACT PATHS

Reach us about privacy requests

Privacy requests move faster when you contact us from the phone number or email tied to your account. We handle privacy messages through live chat, email and the WhatsApp path shown inside Account > Help. Our team answers from 09:00-01:00 WIB, and we may ask you to confirm the latest payment reference or active device before we discuss private account data.

Team online

Live chat privacy desk

Open the chat bubble, choose Privacy, and send the request from your logged-in session. We can check account ownership faster when your active device matches the session shown in Account > Security.

Email [email protected]

Email [email protected] for access, correction or deletion requests. Include your account email, phone number and one recent DANA, OVO, GoPay or QRIS reference so we can match records safely.

WhatsApp account check

Use the WhatsApp link inside Account > Help if you cannot log in. We will ask basic ownership questions first and will not discuss wallet records until your account identity is confirmed.

DATA HANDLING

Account security, cookies and retention

Account privacy works better when you know what each data point does. We separate identity details, payment references, cookie choices and activity logs so a support request does not expose more than…

Account opening records

When you open an account, we store the fields you submit, such as phone number, email and password status. Passwords are protected in coded form, and staff cannot read your chosen password.

Payment references

For DANA, OVO, GoPay and QRIS, we store transaction IDs, time stamps and wallet-matching data. We use those fields to reconcile wallet activity and answer payment-related privacy questions.

Cookie choices

You can manage browser cookies through Settings > Privacy > Cookies on most mobile browsers. Our cookies help keep sessions active, remember language choices and flag unusual login behavior.

Active session control

Check Account > Security > Active Sessions to see recent device access. If a phone, tablet or browser looks unfamiliar, sign out that session and contact us before sharing any private detail.

Retention handling

We keep records while needed for account operation, dispute handling, fraud checks and legal duties. When a record is no longer required, we delete it or separate it from direct account identity.

Correction requests

If your email, phone number or wallet detail is wrong, ask for a correction through live chat or [email protected]. We verify ownership first so another person cannot change your data.

Privacy answers before you join

These answers focus on how our Privacy Policy affects your account, wallet records, device sessions and contact rights. If your question involves private account data, send it from your logged-in account when possible. That step helps us respond without exposing payment references, personal contact details or session history to the wrong person.

We collect account fields you provide, such as phone number, email and password status, plus device and session data created during access. We also keep payment references when you use DANA, OVO, GoPay or QRIS.

We share only the payment fields needed for processing, reconciliation, security checks or legal duties. Internal staff see limited records based on role, and we do not sell wallet or account data.

Send your request through live chat after logging in, or email [email protected] from your account email. We may ask for a recent payment reference or device confirmation before sending any private data.

Yes. Contact live chat or [email protected] and explain what needs to change. We confirm account ownership first, then update the record or explain why extra verification is needed.

You can request deletion by email or live chat. Some records may need to be kept for security, dispute handling or legal duties, and access is available only where local law permits.

Cookies help keep your session active, remember language choices and detect unusual login activity. You can manage them through your browser privacy settings, though some account functions may need session cookies.

We place the current policy on this page and may show a notice inside your account when a material change affects your data. You can contact us if a change is unclear.